Write The transfer process is the change of ownership of a motor vehicle from current owner (Seller) to a new owner (Buyer). Ownership can be transferred because of Sale, Donation or Succession. To facilitate the process both seller and buyer must activate their E-Citizens accounts. The Seller is required to initiate the transfer process by;

THE SELLER

• Login into E-Citizen account
• Select NTSA service portal (New)
• For organizations click on switch accounts
• Go to motor vehicle tab and select vehicle then view
• Select motor vehicles services, vehicle transfer then click on apply
• Scroll down and click on choose file to upload an original logbook colour (PDF)
• Select type of ownership and enter details of new owner
• Submit to pay for the transfer of ownership
• Click on home page to accept the Consent notification

THE BUYER

• Login into E-Citizen account
• Select NTSA service portal (New)
• Click Home page to accept/decline the Consent notification
• Fill in the required details then click preview
• Scroll down and tick the declaration box
• Submit for approval

Charges: Depend on CC rating of the motor vehicle

Timelines:  3 working days

A vehicle shall not change ownership if;

1. Duty has not been paid (except with Diplomatic cases),
2. Caveat has been placed on the vehicle,
3. Car is charged to a financier (in respect of a loan/asset financing),
4. There is a dispute of any kind, e.g. estate matters, marital, etc.
5. Vehicle is reported as stolen.

Transfer application is processed at all regional offices and at NTSA Head Office.